ITsecurity
twitter facebook rss

Support Scams and Diagnostic Services

Posted by David Harley on November 24, 2016

David Harley photo

Sometimes the borderline between out-and-out support scams and sub-optimal diagnostic services is too blurry for comfort.

Support scams and Balance

Posted by Kevin on October 22, 2016

I believe in balance. All problems are caused by imbalance. Illnesses are caused by imbalances in the body; wars are caused by imbalances in the ether; and even support scams are caused by imbalance. I had another call from Microsoft’s computer maintenance department. I wasn’t feeling good. I am ashamed to say I told him […]

Tech Support Scams: is Dell Compromised?

Posted by David Harley on January 7, 2016

David Harley photo

How come tech support scammers claiming to be from Dell have so much information about the Dell customers they’re calling?

Double Dipping: Nuclear exploit, fake BSOD, support scams

Posted by David Harley on July 31, 2015

David Harley photo

Support scam articles are like buses: there’s nothing happening for months, then there are half a dozen at once. I’ve already mentioned in several places a burst of issues relating to support scams, iOS and OS X that have been reported this month. This morning I saw a warning in a Facebook group about a classic […]

(Alleged) support scam site knocked back

Posted by David Harley on October 26, 2014

Cold calling tech support scams: misleading advice, fake viruses, fake support package deals. Sadly, the FTC’s efforts only reach a few of the offenders.

Support Scams and Developer Data Harvesting: is there a Connection?

Posted by David Harley on June 23, 2014

Richard Hay tells us that a cold-caller ostensibly from the DVLUP programme may actually be hoping to harvest some sensitive personal data. Is this human trojan horse from the same stable as tech support scams?