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Wipro Wipeout? Call Centres and Scams

Posted by David Harley on January 29, 2016

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Arrests of call centre staff and some scam call variations cause TalkTalk to reconsider its relationship with Wipro.

TalkTalk’s Failure over Incident Response

Posted by Kevin on October 29, 2015

TalkTalk’s incident response has been an unmitigated disaster. Let’s look at some of the facts… CEO Dido Harding told the Sunday Times (after earlier admitting that she did not know if the stolen data had been encrypted), “[Our data] wasn’t encrypted, nor are you legally required to encrypt it.” That is incredibly crass. It implies […]